Browse through our list of frequently asked questions. If you can’t find the answer you are looking for please contact a member of our customer support team.

Our highly experienced team and technicians can have most repairs fixed and back to you within 30 minutes of arrival. Convenient locations in Sydney’s CBD and Bondi Junction help provide you with the services you need wherever you are based.

Operating since 2008, Vones is Australia’s longest established mobile phone repair specialist. We have encountered almost every issue you can imagine that relates to phone repairs and services. Our technicians have been headhunted from across the globe to ensure we can deliver the very best service and technical expertise.

Repairs for companies have access to priority services, discounted pricing and 30 day invoicing. With no lock in contracts and your own dedicated service team, register for our “For Business” services today.

If you are tied up at work and can’t escape, don’t worry, we can collect your device and drop it back off. Almost all repairs are fixed within 30 mins of arrival and can be delivered back to you within the same day. Express courier services are only available within the Sydney CBD district.